Documents suck, information is cool

(With respects to Aarawak for messing with  their tag line) I’ve been thinking recently about the role of documents in an organisations process,  and the slowly dawning realisation that they are increasingly irrelevant, barriers to information sharing, and possibly damaging to all that come near them. Ok that may be a little strong, but let …

Users, visitors and audience types

In a recent discussion / interview with a member of the Eduserv research group (previously known as (Eduserv foundation) which focused on a study soon to be proposed into CSM and HEI, I was asked to define the ‘user requirements’ for content management system project. Users.., what are ‘users’ when discussing CMS requirements, and are …